Shipping policy
SHIPPING POLICY
B Sleek Hair Co
Thank you for shopping with B Sleek Hair Co. Please read this Shipping Policy carefully before placing your order.
ALL SALES ARE FINAL
Due to the nature of our products and for hygiene and safety reasons, ALL SALES ARE FINAL.
We do not accept returns, exchanges, or refunds under any circumstances.
Once an order has been placed and processed, it cannot be canceled or modified.
By completing a purchase with B Sleek Hair Co, you acknowledge and agree to this policy.
PROCESSING TIME
All orders are processed within 3–7 business days (excluding weekends and holidays) after payment has been received and verified.
Please note:
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Processing time is separate from shipping time
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Orders placed during promotions, launches, or holidays may experience delays
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You will receive a confirmation email once your order has shipped
SHIPPING METHODS & DELIVERY TIMES
Orders are shipped using trusted shipping carriers. Delivery times vary based on location and the shipping method selected at checkout.
All delivery dates provided are estimates only and are not guaranteed.
B Sleek Hair Co is not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Customs processing
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High-volume shipping periods
SHIPPING FEES
Shipping fees are calculated at checkout and are non-refundable.
ORDER TRACKING
Once your order ships, a tracking number will be sent to the email address provided at checkout. Please allow 24–48 hours for tracking information to update.
If tracking indicates your order has been delivered but you have not received it, you must contact the shipping carrier directly.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing accurate and complete shipping information.
B Sleek Hair Co is not responsible for orders shipped to incorrect or incomplete addresses.
Orders returned due to address errors may require additional shipping fees to be resent.
LOST, STOLEN, OR DAMAGED PACKAGES
Once a package is handed over to the shipping carrier, B Sleek Hair Co is not responsible for lost, stolen, or damaged packages.
If your package is marked as delivered but cannot be located:
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Contact the shipping carrier directly
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File a claim with the carrier if applicable
We strongly recommend shipping to a secure location.
INTERNATIONAL SHIPPING (IF APPLICABLE)
International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These fees are the responsibility of the customer.
REFUSED OR RETURNED SHIPMENTS
Orders refused or returned to sender for reasons beyond our control are not eligible for refunds. Additional shipping fees may apply if reshipment is requested.
QUESTIONS
If you have any questions regarding shipping, please contact us at: